I am an experienced, highly adaptable Site Reliability Engineer with a demonstrated track record of optimization and innovation in the FinTech and payments sectors. As a Site Reliability Engineer, I ensure the reliability, scalability, and stability of both cloud infrastructure (on-premise and public) and the services running on them by leading with an innovate-first mindset in all phases of the agile lifecycle, including maintenance in production. Throughout my career, I have had the opportunity to hold a variety of different responsibilities such as change management coordinator, Dynatrace and Splunk SME, OS patching innovator, incident manager, and more. Through these experiences, I’ve established a strong background in monitoring and alerting configuration, automation, private and public cloud infrastructure management, computer networking, root cause analysis, scripting and programming, CI/CD implementation, and more— all of which enable me to deliver long-lasting impact, reduce service downtime, and drive operational excellence for internal stakeholders and external clients.